Intuit Senior Application Operations Engineer in Bangalore, India

Description

 

Responsibilities

  • Responsible for driving operational excellence for the connected services that a business offers to its customers to deliver an "always on" operation, year round, at the right cost

  • Uses your knowledge of technology and operational best practices to drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiences

  • Analyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offerings

  • Includes creating, developing & managing the deployment architecture for the application

  • Developing the monitoring architecture and implementing monitoring agents, dashboards, escalations and alerts

  • Developing and driving incident management processes, playbooks and stakeholder communication mechanisms

  • Overseeing change management & configuration management operating mechanisms

  • Driving root cause analysis (RCA) and risk management processes

  • Driving ongoing improvements and efficiencies in operational practices, tools & processes BU and Intuit-wide

  • As part of the SRE you will be responsible for configuration, optimization, documentation and support of the infrastructure components which are hosted in collocated facilities and cloud services such as AWS.

  • Work independently across multiple platforms and applications to understand dependencies

  • Evaluate new tools, technologies, and processes to improve speed, efficiency, and scalability of continous integation environments

  • Design, build, and deliver cloud computing solutions, hosted services, and underlying software infrastructure.

Qualifications

 

Qualification

  • BS in Computer Science or related field

  • 5+ years related experience

  • Monitoring tools setup and configuration

  • Trouble shooting production issues

  • Performance tuning of App/Web tier

  • Expertise in managing middle tier and app tier

  • Experience with cloud services (AWS is a must)

  • Building auto-scaling architectures

  • Extensive knowledge about APIs.

  • Building auto-scaling architectures

  • Experience with Linux/UNIX systems and the best practices for deploying applications to those stacks

  • Strong Programming skills in Python,Ruby,Go,Java etc

EOE AA M/F/Vet/Disability