Veterans Affairs, Veterans Health Administration Industrial Engineer in Detroit, Michigan
About the Agency
OUR MISSION: To fulfill President Lincoln's promise: "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.
The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.
The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). America's Veterans need you!
This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-12. At the GS-11 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-12. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds.
These Industrial Engineering positions are in the Systems Redesign section of Clinical Operations Service at the Detroit VA Medical Center (DVAMC) located in Detroit, MI. The industrial engineer leads transformative quality, safety, effectiveness and efficiency improvement efforts and serves as a project manager for large, complex improvement projects impacting hospital wide healthcare delivery systems.
He/she conducts studies and analyses of work systems and processes and provides guidance to facility management and leadership teams to effect improvement in mission, effectiveness, resource utilization and cost savings.
The industrial engineer works collaboratively with medical center leadership and project team members in the design of healthcare systems, management and development of data tools, analysis of work flow efficiency/effectiveness, and support of organizational process and performance improvement activities through the application of data analytics, human factors engineering (HFE) and system redesign (SRD) methods to support and enhance improvement work done throughout the organization. Duties include but may not be limited to the following:
Human Factors Engineering: 30%
Applies principles of human factors engineering to solving patient and human work flow issues and performs human factors engineering (HFE) analysis of patient and human work flow data including:
- Medical devices of all sizes and complexity
- Medical software (e.g., CPRS, BCMA)
- Healthcare Systems Environment of care, i.e., space design Systematically evaluates health systems processes using statistical process control and other TQM tools. Researches problems that impact the quality and efficiency of patient care delivery, makes recommendations for corrective actions and follows up to ensure effective implementation and sustainability.
Systems Redesign and Process Improvement work: 30%
Performs evaluation and analysis of areas targeted for improvement to assess program effectiveness and current status and to identify areas requiring management attention and systems enhancement. He or she reviews, analyzes and evaluates systems by review of reports, available data, studies, projects, and information provided by managers, clinicians and support personnel in VA facilities, contractors, and other agencies. The incumbent identifies existing or potential problem areas and recommends necessary corrective action or redesign. A wide range of processes with long term goals and results are analyzed utilizing a variety of basic and advanced tools to derive recommendations.
Management and Healthcare Analytics: 20%
Coordinates ongoing data collection and information analysis and uses knowledge of ACA, HFE, and System Redesign principles to determine organizational performance and functioning of hospital systems. He or she uses available data to determine current performance, develops and implements local performance/project measures as needed to assess current status and determine areas targeted for improved flow/access.
Administrative Reports and Activities: 10%
Completes a variety of administrative and reporting functions in support of the work of the Systems Redesign program. Completes administrative briefings and technical reports in a timely manner. Prepares/presents both written and oral reports with consideration of the wide range of factors and requirements affecting the facility.
Training and Development 10%
Develops and/or assists with training, education, and orientation of VA staff in use of the variety of tools, methods, and/or principles of SR, HFE, TQI, and/or statistical process control and use of VHA data bases. Provides instruction to others through formal classroom instruction and/or small group mentoring. Consults with other VHA field patient and human work flow staff to contribute human factors engineering expertise and perspective to patient and human work flow matters.
Work Schedule:Full-Time, Monday - Friday, 8:00 am - 4:30 pm
Recruitment & Relocation Incentives:Not authorized
Financial Disclosure Report: Not Required
- Not Required
Who May Apply
This job is open to…
United States Citizens
Questions? This job is open to 1 group.
- Must be a U.S. citizen
- Subject to a background/security investigation
- Designated and/or random drug testing may be required
- Selective Service Registration is required for males born after 12/31/1959
- May be required to serve a probationary period.
- Degree (bachelor's or higher) in engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by the Accreditation Board for Engineering and Technology (ABET); or (2) include differential and integral calculus and courses (more advanced than first-year physics and chemistry) in five of the following seven areas of engineering science or physics: (a) statics, dynamics (b) strength of materials (stress-strain relationships) (c) fluid mechanics, hydraulics (d) thermodynamics (e) electrical fields & circuits (f) nature and properties of materials (relating particle and aggregate structure to properties) and (g) any other comparable area of fundamental engineering science or physics, such as optics, heat transfer, soil mechanics, or electronics. Transcripts required. OR
- Combination of education, experience and/or training
- Professional Registration or Licensure: Current registration as an Engineer Intern (EI), Engineer in Training (EIT), or licensure as a Professional Engineer (PE) by any State, the District of Columbia, Guam, or Puerto Rico. Absent other means of qualifying under this standard, those applicants who achieved such registration by means other than written test (e.g., State grandfather or eminence provisions) are eligible only for positions that are within or closely related to the specialty field of their registration. For example, an applicant who attains registration through a State Board's eminence provision as a manufacturing engineer typically would be rated eligible only for manufacturing engineering positions. Documentation must be provided. OR
- Written Test - Evidence of having successfully passed the Fundamentals of Engineering (FE) examination or any other written test required for professional registration by an engineering licensure board in the various States, the District of Columbia, Guam, and Puerto Rico. Documentation must be provided. OR
- Specified Academic Courses - Successful completion of at least 60 semester hours of courses in the physical, mathematical, and engineering sciences and that included the courses specified in the basic requirements under paragraph A. The courses must be fully acceptable toward meeting the requirements of an engineering program as described above in number 1. Transcripts required. OR
- Related Curriculum - Successful completion of curriculum leading to a bachelor's degree in an appropriate scientific field, e.g., engineering technology, physics, chemistry, architecture, computer science, mathematics, hydrology, or geology, may be accepted in lieu of a bachelor's degree in engineering, provided you have had at least 1 year of professional engineering experience acquired under professional engineering supervision and guidance. Ordinarily there should be either an established plan of intensive training to develop professional engineering competence, or several years of prior professional engineering-type experience, e.g., in interdisciplinary positions. Transcripts required. Minimum Grade Level Requirements: In addition to meeting the Basic Requirement, you must also meet one of the following additional experience and/or education requirements to qualify at the GS-11 level.
- EXPERIENCE: GS-11:One (1) full year of specialized experience equivalent to at least the next lower grade level (GS-9) in the Federal service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of an Industrial Engineer. Such industrial engineering includes experience in Human Factors Engineering (HFE), leading transformative quality, safety, effectiveness and efficiency improvement efforts and serves as a project manager for large, complex improvement projects, conducting studies and analyses of work systems and processes and provides guidance to facility management and leadership teams to effect improvement in mission, effectiveness, resource utilization and cost savings; serving as a member of and may lead multi-disciplinary project teams related to patient or human work flow analysis techniques (methods), including root cause analysis and failure.
- EDUCATION: Successful completion of three (3) years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. in engineering or equivalent doctoral degree. The education is qualifying if it provided the knowledge, skills, and abilities necessary to do the work of the General Engineer position. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR
- COMBINATION: A combination of successfully completed graduate level education (beyond the second year) and specialized experience, as described above, which may be used to meet total experience requirements for this grade level. The education portion is qualifying if it provided the knowledge, skills, and abilities necessary to do the work of the General Engineer position. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. In addition to meeting the Basic Requirement, you must also meet one of the following additional experience requirements at the GS-12 level.
- EXPERIENCE: GS-12:One (1) full year of specialized experience equivalent to at least the next lower grade level (GS-11) in the Federal service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of an Industrial Engineer. Such industrial engineering includes experience in Human Factors Engineering (HFE), leading transformative quality, safety, effectiveness and efficiency improvement efforts and serves as a project manager for large, complex improvement projects, conducting studies and analyses of work systems and processes and provides guidance to facility management and leadership teams to effect improvement in mission, effectiveness, resource utilization and cost savings; serving as a member of and may lead multi-disciplinary project teams related to patient or human work flow analysis techniques (methods), including root cause analysis and failure; developing tools and processes to analyze human factors engineering-related problems, with the goal of selecting or creating effective actions to ensure sustainability of outcomes. There is no educational substitution at the this grade level.
You will be rated on the following Competencies as part of the assessment questionnaire for this position:
- Customer Service
- Manages and Organizes Information
- Systems Engineering
- Technical Competence
- Technology Application
IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
PHYSICAL REQUIREMENTS:The work is primarily sedentary, but occasionally involves walking, bending, climbing stairs. Active involvement in device or architecture design testing may mean longer periods of standing. The work also involves coping with complex, persistent demands from a variety of sources that can be regarded as a high-pressure work situation.
What To Expect Next
Once your online application is submitted you will receive a confirmation notification by email. After the vacancy announcement closes, we will review applications per Category Rating procedures to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
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Selected applicants may be required to complete an online onboarding process.
Receiving Service Credit for Earning Annual (Vacation) Leave:Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities (i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities), and/or disabled veterans with a compensable service-connected disability of 30% or more. For more information on how to apply using this appointment authority via the Selective Placement Coordinator within the office, contact the facility Human Resources Department at (313) 576-1000.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/476867600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Open & closing dates: 2017-08-11 to 2017-08-25
Salary: $65,767 to $102,481 / per year
Pay scale & grade: GS 11 - 12
Series: 0896 Industrial Engineering
Appointment type: Permanent
Work schedule: Full-Time
Job announcement number: CARZ-10036969-17-BWS
Control number: 476867600