Kelly Services Quality Assurance Manger in Fort Walton Beach, Florida
Job DescriptionRequired Qualifications and Skills- Bachelor degree in Business Management or similar field of study - or 2 years managerial experience with projects and staff. - Analytical skills necessary to understand government contracts and monitor the compliance measures for both the organization and sub-contractors.- Be able to create, maintain and update numerous written documents outlining and detailing all planned goals, protocols, procedures, processes, solutions and results reports related to implementation and monitoring of quality assurance measures.- Proven leadership, mentoring and training abilities.- Strong communication skills: oral and written. - Excellent organizational skills and the ability to multi-task.- Interpersonal skills requiring courtesy, tact, confidentiality, and empathy at all times in order to communicate effectively and convey information to callers, visitors, and co-workers. - Proficient with Excel, Microsoft Word and Power Point.Quality Assurance Manager will:- Ensure performance integrity with Contracts for both the Florida Department of Health (FDOH) and the Agency of Health Care Administration. (ACHA)- Monitor fiscal and contract compliance standards and performance measures through regular record reviews.- Collect, compile, and analyze data related to contract performance and compose comprehensive reports for the organization.- Assist in analyzing health measures data as it relates to our organization. - Implement Quality Assurance Plans through monthly provider site visits.- Prepare Quality Assurance reports and Contract-mandated reports.- Assist in the negotiation and drafting of contracts, Memorandums of Agreements and Requests for Proposals. - Coordinate efforts and monitoring of any performance improvement plans.- Work with the Executive Director to organize needed materials and reports in the preparation of monitoring from our contract managers.- Assist the organization in written communications between Board of Directors, Service Providers and the Community at large. - Prepare monthly, quarterly and end of year reports to submit to the organization-s contract managers.- Attend Board of Directors meetings when necessary and assist in writing board minutes- Assist in managing the Coordinated Intake and Referral Process.- Provide additional support to the Executive Director and staff members as needed. Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]
Category: Human Resources