Frontier Communications Senior IT Systems Engineer - Video Operations / IPTV / VOD in FORT WAYNE, Indiana
Senior IT Systems Engineer - Video Operations / IPTV / VOD
Location: Fort Wayne, Indiana
Production Operational Support for Video supplemental services (VOD) for customers in the North America market. The candidate will deliver technical solutions and assist with information technology decisions and implementations in a Window Server operations environment running the IPTV platform.
- Provides technical support for all Video On Demand Systems.
- Provides technical support for Sea Change VOD Systems
- Provides technical support for Sea Change Asset Flow Content Management System
- Provides technical support for Ericsson Open Stream VOD Systems
- Provides technical support for Ericsson Watchpoint Content Management System
- Provides technical support for Aspera
- Works closely with clients and other technical staff to identify and resolve issues or problems that impact the environment.
- Consults with clients and other technical staff on implementations, maintenance issues, and recommends technical solutions.
- Ability to be an effective team player, multitask between customers with different issues enthusiastically.
- Responds to afterhours support calls.
Summary of essential job functions
Required Skills and Experience
- Experience with integration and support of VOD Content Management Systems
- Experience with integration and/or support of Sea Change VOD Systems
- Experience with integration and/or support of Ericsson Open Stream VOD Systems.
- Experience troubleshooting hardware and software to resolve VOD failures.
- Basic knowledge of networking components and services such as TCP/IP, UDP/IP, IGMP, CBR/VBR Streaming, HTTP protocols, DHCP, DNS and LAN/WAN technologies.
- Application and network communications troubleshooting with network tracing tools.
- Excellent verbal and written communications.
- Self-motivated with good decision-making abilities.
- Strong logical and problem-solving.
Desired Skills and Experience
- 5+ Years of Ad Insertion Experience
- Windows or Linux Administration Experience
- SQL/MS SQL Experience
- IPTV/VOD/CDN or Other Video Streaming Experience
- Experience Monitoring Multiple platforms Via EMS/OSS
- Ability to troubleshoot complex issues with minimal supervision
5 years of experience as a Video Operations or Engineering experience in a CATV, IPTV or OTT streaming environment.
Job Location: FORT WAYNE, Indiana, United States
Position Type: Full-Time/Regular
Tracking Code: 318664-798