DXC Technology Professional: Field Engineer in LONGUEUIL, Canada
Summary Provides technical support of new and existing products to current and potential customers.
Essential Job Functions * Provides technical installation support to field technicians. Responds to, reviews and approves operational quality of system equipment. * Conducts site surveys of customer sites and plans and designs systems installations. * Resolves customer application questions or problems regarding system configurations/setup, product functionality and/or bugs enhancements. * Communicates project status, deliverables, priorities and contingencies. * Acts as liaison between project team members, customers and installation team to ensure project is implemented seamlessly. * Troubleshoots, diagnoses and applies logical solutions to installation problems.
Basic Qualifications * Must have skills to be considered for this role: o Must be Bilingual (French / English) o CGP ITAR clearance required o Dell Hardware experience o Microsoft Outlook experience * Bachelor's degree or equivalent combination of education and experience * Bachelor's degree in computer science, engineering or related field preferred * Three or more years of field or engineering experience * Experience working with customer technology and support requirements * Experience working with computer systems * Experience working with the company's hardware, software and equipment products * Experience working with various computer applications and ability to apply to situation
Other Qualifications * Good interpersonal skills to communicate and work with customers and team member * Analytical and problem solving skills * Organizational and time management skills * Good computer skills * Ability to resolve hardware/software problems
Work Environment * Office environment
Job: *Technical Support Services
Title: Professional: Field Engineer
Requisition ID: 1700OBT
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (40 or over), or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment.