YRC Freight Performance Solutions Engineer in Overland Park, Kansas
The Performance Solutions Engineer will work with internal clients on the implementation of appropriate performance solutions. Solutions may include changes to business processes, job and organization structure changes, implementation of performance scorecards, or change assurance methods and tools.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Apply a structured methodology to create and manage actionable deliverables for strategic initiatives; which may include change management programs, as well as other cross-functional or complex projects.
Partner with business leaders, subject matter experts, cross-functional project teams, 3rd-party resources (such as vendors or consultants), and others to carry out efforts.
Utilize existing tools and methods, ensuring the project-specific solution developed is within the scope and boundaries of available tools and deliverables.
Regularly communicate progress to management and stakeholders
Use analytical thinking to anticipate and avert potential issues, understand data, contribute to effective reports, and implement control plans.
Share lessons learned and leading practices.
Identify opportunities for process or system improvements, assist with solution design/development, integrate activities into overall project plans and project governance, evaluate and ensure user readiness, define and measure success metrics, monitor change progress, assess change capacity concerns, document processes, and assess data.*
Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.
Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Bachelor’s Degree in Industrial Engineering, Business, or related field.
Three (3) years of experience in change management, process improvement, or project management.
Effective verbal, written, and interpersonal communication skills, including active listening.
Demonstrated organizational abilities.
Demonstrated analytical skills.
Strong influencing, coaching, and facilitative skills.
Demonstrated ability to establish and maintain strong relationships and work collaboratively with and through others at all levels in an organization.
Demonstrated ability to affect cultural change in moderate to difficult circumstances.
Experience and knowledge of change management principles, methodologies, and tools.
Experience with process reengineering and/or organizational design.
Knowledge and understanding of freight movement management processes/logistics
This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.
YRC Worldwide is an Equal Opportunity/Affirmative Action Employer
Minorities/Females/Persons with Disabilities/Protected Veterans
Title: Performance Solutions Engineer
Location: KS-Overland Park
Requisition ID: 1701Q3