CompuCom Field Service Technician - A+ in Trenton, New Jersey

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Field Service Technician - ANext

Ref No.:

17-02007

Location:
Trenton, New Jersey

At e X cell , you’re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join e X cell !

This role will function as a dedicated onsite Support Technician 2 days a week for a client, and the other 3 days they will be providing service in the field. Technician MUST have an A+ and must live close zip code 08861. We need candidates with experience working on laptops and desktops and high level customer service skills.

Overview:

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

  • Documents, maintains, upgrades or replaces hardware and software systems.

  • Supports and maintains user account information including rights, security and systems groups.

  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.

  • Determines and recommends which products or services best fit the customers' needs.

  • Works under general supervision.

    Qualifications:

  • 3-5 years of experience in the field or in a related area required

  • CompTIA A+ certification required

  • Customer service skills

  • Must be adaptable

  • Must be a self-motivated

  • Must be a good listener and pick up new skills quickly

  • Knowledge of commonly-used tech support concepts, practices, and procedures

  • Experience and judgment to plan and accomplish goals

  • May require an Associate's Degree or equivalent

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .