Washington State Patrol Correctional Records Technician - Applicant Pool in Washington

Job Title:

Correctional Records Technician - Applicant Pool

Opening Date/Time:

Mon. 06/19/17 12:00 AM Pacific Time

Closing Date/Time:

Mon. 06/26/17 11:59 PM Pacific Time

Salary:

$3,062.00 - $4,005.00 Monthly

Job Type: Full Time - Permanent

Location:

Thurston County – Olympia, Washington

Department:

Washington State Patrol

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Description

Benefits

Supplemental Questions

This recruitment will be used to establish an agency applicant pool to fill vacant positions as they occur.

Due to the unique hiring process for our applicant pools, it is not unusual to experience lengthy delays in communication or notification of your application status. We appreciate your patience and look forward to considering you for a position with the WSP.

Are you looking for:

  • Excellent benefits?

  • Career growth opportunities?

  • Opportunities to impact your community?

  • A professional workplace that fosters respect, commitment and trust?

As an employee of the Washington State Patrol, you will be part of a team of dedicated professionals responsible for providing safety and security to the citizens of the State of Washington.

Troopers patrolling the highways are the most visible part of this agency. However, there are over 1,200 civilian employees who serve behind the scenes supporting the agency mission. To name just a few, we have:

  • 911 dispatchers who are the critical vital link between calls for assistance and emergency response;

  • Commercial Vehicle Enforcement Officers that work to inspect commercial vehicles to ensure safe and efficient travel on public highways;

  • Deputy State Fire Marshals who help prevent fires in homes and workplaces;

  • Forensic Scientists who process evidence that assists in prosecuting criminal cases;

  • Records staff that process criminal information to ensure crimes are reported accurately so that offenders do not end up working with vulnerable people.

  • Administrative staff who provide exceptional customer service and respond to information requests while ensuring the agency runs smoothly and efficiently.

    Apply today and join us in providing "Service with Humility"!

Duties:

These positions maintain and support criminal history record information (CHRI) provided to the Section by law enforcement agencies and courts throughout the state. The incumbents ensure accurate entry and update of information. These positions are responsible for disseminating CHRI upon request to law enforcement, criminal justice agencies, public and private sector employers and the general public. These positions also respond to inquiries from customers in regards to CHRI.

PRIMARY RESPONSIBILITIES:

  • Process, maintain and disseminate the court and law enforcement record information relative to criminal history.

  • Liaison for record acquisition and release of information with other criminal justice agencies, federal and local agencies, attorneys, other state agencies, businesses, organizations, and the general public.

  • Disseminate information by locating and processing necessary documents for background check requests.

  • Review and verify accuracy of incoming documents related to background check requests.

  • Responsible for preparing and entering statistical information to maintain, monitor and recommend changes in the unit priority to ensure goals and objectives are met.

  • Maintain current knowledge of public disclosure and dissemination policies, criminal laws, Sex/Kidnapping Offender registry laws, Criminal Records Privacy Act, Child and Adult Abuse Information Act, federal laws, and other related Washington State RCW's, WSP policies and WACs.

  • Utilize, update and maintain databases and programs used for processing of criminal history information: (WASIS, WATCH, EApp, CHIPS, Live-Scan, Access, Excel, etc.) and process legal documentation for disseminating Records of Arrest and Prosecution sheets (RAPsheets).

Qualifications:

REQUIRED QUALIFICATIONS:

  • High school graduation, GED, or equivalent education.

  • Must maintain confidentiality.

  • Ability to operate computers: willing and able to operate and read computer monitors / terminals on a continuous basis.

  • Demonstrated ability to effectively communicate with co-workers, the public and criminal justice agencies.

  • Ethics and Integrity - must earn the trust, respect and confidence of coworkers and customers through honesty, forthrightness, and professionalism.

  • Written communication - convey ideas and information using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader.

  • Flexibility - able to adapt to changing business needs, conditions and responsibilities.

  • Must meet productivity and accuracy standards, deadlines and work schedules.

  • Accountability: Accept personal responsibility for the quality and timeliness of work. Can be relied upon to achieve excellent results with little need for oversight.

  • Accuracy: Ability to process complex criminal history record information with a high degree of accuracy.

  • Analytical Skills: Use criminal history data and information in a clear and rational thought process to assess and understand issues, evaluate options, form accurate conclusions and make decisions.

  • Customer service focus: Build and maintain internal and external customer satisfaction with the services offered by the unit.

  • Follow instructions: Willing and able to follow written and / or oral instructions.

  • Interpersonal Communication Skills: Ability to build constructive working relationships characterized by a high level of acceptance, cooperation and respect.

  • Demonstrate computer / typing skills to include 10-key, electronic mail, display basic knowledge of excel spreadsheets for statistical reporting; demonstrate knowledge of word processing and typing.

  • Workload Management: Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities to produce work products that are accurate, thorough, and on time.

  • Written Communication: Effectively convey ideas and information in writing using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader.

DESIRED QUALIFICATIONS:

  • Two years of experience maintaining or processing criminal history or offender records such as legal files or administrative files in a governmental law enforcement office.

  • College level course work in criminal justice, business administration, accounting, social science, or a related field will substitute for one year of experience.

  • Knowledge of criminal history document processing.

  • Ability to use WASIS: Demonstrate the ability to effectively enter data into the Washington State Identification System (WASIS) database, be able to locate and retrieve data.

Supplemental Information:

The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The agency will verify this information and any untruthful or misleading answers will be cause for rejection of potential employment.

How to Apply:

Please complete the on-line application process at www.careers.wa.gov.

If you have questions regarding this announcement, please contact Darlonna Vaughan at (360) 704-2313 or darlonna.vaughan@wsp.wa.gov.

VETERAN'S PREFERENCE

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their Form DD214, or other verification of military service, that shows the type of military discharge. Typically this is found on the Member 4 version of the Form DD214. Please blackout any personally identifiable data such as social security numbers.

Note: Applicants claiming veteran's preference points must attach the documentation with each on-line application. If you do not provide appropriate documentation to qualify for these preference points, the points will not be awarded. Preference will not be granted until service documents are verified. Documents must be received by the closing date of the announcement.

For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

We thank you and are grateful for your service

POLYGRAPH & BACKGROUND INVESTIGATION:

For candidates that make it through the selection process, a background investigation and a polygraph exam will be required due to the nature and security requirements of the job. Applicants will be required to sign releases of information and shall not have access to any investigative materials or files. The Polygraph Examination (PE) and Background Investigation are part of the pre-employment selection process and are not a commitment to employment. The Washington State Patrol has strict guidelines relating, but not limited, to personal and employment characteristics, arrests, convictions, and illegal drug usage, etc. During the PE, candidates are required to sign an assessment sheet and participate in an oral interview process to verify the candidates' responses to the Personal Background Evaluation, the Personal History and Background Questionnaire, and a Pre-Employment Interview. Untruthful or misleading answers or omissions will be treated as a falsification which will be cause for rejection of potential employment.

TRANSCRIPTS:

Education verification is part of the selection process. If selected as a top candidate, position required and applicant specified education will be verified. Please do not send these transcripts at the time of application. If you are selected as a top candidate you will be contacted by the Human Resource Division and asked to provide transcripts at the appropriate time.

UNION NOTICE:

This position is in a collective bargaining unit and as a condition of employment you will be required to become a union member or pay a fee as outlined in the Master Agreement.

OTHER INFORMATION:

Persons with a disability, who need assistance in the application or assessment process, or those needing this announcement in an alternative format, may call (360) 704-2317. Applicants that are deaf or hard of hearing may call through the Washington Relay Service 7-1-1 or 1-800-833-6384.

The Washington State Patrol actively supports diversity in the workplace and is an Equal Opportunity Employer.