L3 Technologies Quality Assurance Supervisor, NASA Armstrong, Edwards, CA in Edwards AFB, California

Quality Assurance Supervisor, NASA Armstrong, Edwards, CA


The incumbent is responsible for ensuring that a quality program is in place that meets or exceeds the standards required by our customer and/or the company.Reports directly to the L-3 Quality Assurance Manager - NASA Armstrong.

Essential Functions:

1.Quality Assurance and Analysis2.Quality Analysis

3.Policy and Training Management4.Supervision and Administration

5.Relevant Aviation Experience6.Dealing with Coworkers/Customers/Public

Responsibilities and examples of work performed in this position include, but are not limited to the following tasks, which may be amended or other tasks as may be assigned:

  • Auditing areas of the site to ensure compliance with safety programs and identification of best practices for EH&S. Monitors and maintains the site’s safety program by reviewing, revising and establishing policies and procedures.

  • Ensures that the program meets the minimum requirements set out by OSHA, EPA and the client.

  • Ability to lead OSHA/EPA efforts.

  • Coordinates monthly site inspections.

  • Ensure audits are conducted according to the established schedule for the purpose of identifying unsafe conditions and practices.

  • Ensure those responsible take appropriate corrective action to eliminate all identified deficiencies within a designated time period.

  • Evaluates all accident/incident investigation forms.

  • Ensures that constructive feedback is given to supervisors/superintendents regarding the information obtained in the investigation.

  • Oversees safety & quality training content and compliance.

  • Managing, updating and directing Training program.

  • Administers the program from a Quality Assurance (QA) perspective in accordance with standards and contract requirements.

  • Maintains daily liaison with the QA Manager and Government team members and on site personnel to address issues relative to the Quality Program.

  • Determines the level and type of quality audits needed through daily statistical analysis of problem areas.

  • Maintains the Quality Assurance program.

  • Prepares and publishes written procedures that document the quality assurance program

  • Maintain necessary controls to ensure that the quality procedures apply to each site and ensure the production of acceptable end products meets and/or exceeds customer specifications and contractual requirements.

  • Reviews contract requirements and statement of work to ensure compliance and reviews revisions as required.

  • Establishes statistical benchmarks for monitoring appropriate program performance.

  • Monitors the trend analysis program to identify adverse trends.

  • Plans, promotes, and organizes training activities related to program quality and reliability.

  • Investigates customer complaints regarding quality.

  • Recommends and maintains uniform procedures and standards of operation for the program.

  • Evaluates the efficiency of quality operations within the program and recommends appropriate changes.

  • Assists with recruitment and training of personnel.

  • Implements in-service training programs to communicate current information and procedures to employees under incumbent supervision and evaluates training programs to determine their effectiveness in improving staff performance.

  • Provides guidance to subordinate employees and peers when appropriate, collaborating and cooperating with other members of the management team.

  • Exhibits positive courteous behavior with customers, businesses and coworkers.

  • Assists coworkers and those in other departments to successfully perform job tasks and functions when necessary.

  • Follows all safety procedures and practices as established by the Company and regulatory bodies. Other duties as required.

  • Position has supervisory responsibilities.


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The following skills and abilities are required:

  • To read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations;

  • To write reports, business correspondence and procedures manual;

  • To effectively present information and respond to questions from groups of manager, clients, customers and the general public;

  • To apply concepts such as fractions, percentages, ratios and proportions to practical situations;

  • To define problems, collect data, establish facts and draw valid conclusions;

  • To interpret an extensive variety of technical instructions in mathematical or diagram form and deal with severalabstract and concrete variables;

  • In persuasiveness; planning and organizing; indexing and organizing and alphabetizing files, material or data;

  • To create, enter, retrieve and print from current software packages such as; Excel, Word and PowerPoint;

  • In problem analysis and independent decision making;

  • Able to lead, delegation of tasks and duties; motivating subordinates; in intra- and inter-personal relations;

  • Ability to discern and establish priorities, able to function effectively while handling stressful situations;

  • ISO-9000 Quality Standard Requirements and AS 9100 Quality Standard Requirements

  • Federal Aviation Administration (FAA) Requirements, OSHA Regulations, California Title 22, and Federal Acquisition Regulations (FAR)

  • Familiarity with aircraft maintenance terminology



  • Bachelor’s Degree in Aviation Maintenance or a related field AND four (4) years of experience in Aerospace & Defense Industry OR Associates Degree in Aviation Maintenance or a related field AND eight (8) years of experience in Aerospace & Defense Industry OR High School Diploma or Equivalent and twelve (12) years of experience in Aviation Maintenance or directly related experience in the Aerospace & Defense Industry.

  • ASQ Certified Quality Auditor (CQA) (Required to be obtained within one (1) year of hire)

  • Prior knowledge and experience managing and directing training programs

  • FAA A&P is not required, but highly encouraged.

Physical Requirements: Primarily office environment. Must have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. At times, must be able to work in aircraft hangar environment and board / exit aircraft. At times, must be able to climb, bend, kneel, crouch, balance, and stoop. Must be able to walk particularly for long distances or moving from one work site to another. Must be able to work primarily with fingers such as typing. Must be able to work at heights, subject to noise, subject to a variety of physical conditions such as proximity to moving mechanical parts, work on scaffolding, exposure to heat/cold. Must be able to communicate effectively

WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment may range from typical office environment to aircraft maintenance shops or flight lines.The employee is occasionally exposed to outdoor weather conditions and high noise levels.

Equal Opportunity Employer – minorities / females / veterans / individuals with disabilities / sexual orientation / gender identity.

Job Quality Assurance

Primary Location USA-California-Edwards AFB

US Security Clearance Required: Secret

Schedule: Full-time

Shift: Day - 1st

Travel: Yes, 25 % of the Time

Organization: Division - Vertex-20000074

Job Level: Team Leader / Supervisor

Job Posting: Apr 16, 2018, 11:48:40 AM

Req ID: 097761