CACI International Software Engineer - AppDynamics in Mclean, Virginia
What You’ll Get to Do:
Do you want to help build a portfolio of next-generation data collection systems? As the Software Engineer you will primarily be responsible for the overall management, monitoring, maintenance of AppDynamics Agents. You will be a first point of contact responsible for reactively monitoring customer data networks and providing fault isolation, and remote troubleshooting.
More About the Role:
Resolve and update Service Requests and Incident tickets as necessary.
Update knowledge base with new solutions.
Work with mission partners to deploy AppDynamics Agents or End User Monitoring.
Monitor AppDynamics for efficient operations.
Support development/operational tasks with other COTS software such as the IBM Tivoli Suite.
Create Weekly Status Report.
Attend Staff and Agile related meetings as required.
Other duties as assigned.
You’ll Bring These Qualifications:
Basic Enterprise Monitoring knowledge
Help Desk utilities, for example Maximo or Service Now.
Ability to learn quickly
Excellent interpersonal skills
Ability to work closely with other software professionals and the customer community
These Qualifications Would be Nice to Have:
AppDynamics, IBM Tivoli Enterprise Suite
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.