Kforce Workstation PC Technician in Ontario, California

Kforce has a client seeking a Workstation PC Technician in Ontario, California (CA).Responsibilities:

  • Support a robust Microsoft based network running XP, Windows 7 and Lotus Notes

  • Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform system backups and data recovery, resolve network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties; Activity may also involve transporting equipment using a vehicle provided by supplier/contractor between multiple facilities within an assigned service area, as directed by an IT representative

  • Manage incoming and outgoing assets

  • Prepare systems for deployment

  • Scan existing asset for applications and settings

  • Interview clients to identify special considerations and other settings

  • Use company tools to execute PC activity

  • Collaborate with teammates to identify process improvements

  • Escalate quickly when issues arise

  • Assist other technicians as needed

Who will they report to:

  • ECS Desktop Support Operations Manager

Will the contractor be driving a vehicle in this role:

  • May need to transport equipment in their own vehicle to the deployment sites, so yes, contractors need to possess a valid driver's license and have reliable transportation; Mileage is not reimbursed

  • Minimum 2 years of experience with PC support, including deployment

  • Minimum 2 years of experience with PC hardware troubleshooting and repair

  • Minimum 1 year of experience with direct client interaction

  • Server, PC, MAC and Laptop expertise needed to perform the duties of this position

  • Ability to follow written and verbal instructions

  • Adaptable to change in process or required activities

  • Attention to detail

  • Quick learner

  • Professional appearance and behavior, including punctuality

Work Hours:

  • 8 hours per day, 40 hours per week; no overtime

  • May be scheduled for day shift or may be scheduled to work after normal business hours (nights or weekends)

  • Travel is between sites driving

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours