Johnson Controls Fire & Life Safety Electronics Technician in Phoenix, Arizona

What you will do The Electronic Service Technician will receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. You will contact customer representative and ascertain equipment/systems problems. You will diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.

How you will do it As an Electronic Service Technician you will be required to follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment. The Service Technician will service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell. You will read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals. You will exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction. Service Technicians complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers and also obtain customer signature upon completed service call assignment. You will also be required to participate in a scheduled On-call rotation and perform other duties as assigned.

What we look for Required * High School Diploma or equivalent * 5-7 years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems. * Experience in reading and interpreting blueprints, submittals, and operational/product manuals. * Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices. * Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, and crawl spaces. * Ability to work flexible hours including weekends to meet customer requirements. * Retain any licenses that are required by National, State and Local codes. * Completion of SimplexGrinnell Basic Fire Alarm & 4100ES training within 12 months Preferred * NICET certification desired. Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit

Job: *Field Operations

Organization: *Bldg Technologies & Solutions

Title: Fire & Life Safety Electronics Technician

Location: AZ-Phoenix

Requisition ID: WD30042758072