Randstad Deskside Technician - Manufacturing in Saint Paul, Minnesota

Deskside Technician - Manufacturing

job details:

  • location:Saint Paul, MN

  • salary:$25 - $30 per hour

  • date posted:Wednesday, March 14, 2018

  • job type:Contract

  • industry:Information Technology

  • reference:608082

job description

Duration: 12+ Months

Pay Rate: $25-$30/hr

Location : Arden Hills, MN (occasional travel to Maple Grove Location)

Job Purpose

As a manufacturing deskside technician, you will be a key contributor in supporting computers and software across multiple manufacturing lines at a Med Device company. The position offers the opportunity to use your skills and knowledge of computer support to improve the operation.

Job Responsibilities:

  • Troubleshoots and resolves issues related to computers, Operating Systems, applications, and peripherals used on our manufacturing lines. This support can be via telephone, remote interface, or in person.

  • Implementation of new applications, hardware, Operating Systems and infrastructure equipment.

  • Organizes and performs Installation, Move, Add, Changes (IMAC) of applications, computers, and other hardware.

  • Performs hardware and software compatibility tests for monthly/quarterly security patching, application and Operating System updates.

  • Maintains and installs network infrastructure equipment and implements necessary changes.

  • Provides guidance and technical expertise for users related to system or software related purchases and instruction on computer hardware and applications.

Basic Qualifications:

  • AA Degree or equivalent work experience in related discipline and 3 years of related experience.

  • Previous experience with direct manufacturing support of Windows based computers.

  • Previous experience interfacing directly with manufacturing customers to diagnose, troubleshoot, and resolve issues.

Preferred Qualifications:

  • Experience installing and loading software on Windows based computers.

  • Experience with McAfee protection applications such as Solidcore (a managed whitelisting application).

  • Experience in a fast paced manufacturing environment.

  • The ability to handle multiple tasks and effectively prioritize tasks.

  • Good problem solving skills.

  • Excellent verbal and written communication skills.