Crown Castle Network Operations Technician - Small Cell & Fiber Solutions in United States

Company Summary

Crown Castle provides wireless carriers with the infrastructure they need to keep people connected and businesses running. With approximately 40,000 towers and 26,500 miles of fiber supporting small cells, Crown Castle is the nation’s largest provider of shared wireless infrastructure with a significant presence in the top 100 US markets. Crown Castle is an S&P; 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $44 billion.

Position Title: Network Operations Technician

Position Summary

Responsible for supporting and maintaining Small Cell DAS Networks that are currently serving, the Nation’s largest Wireless Carriers. Year round objectives to include, first response to outages and impairments, along with making the needed repairs to the assigned networks. Annual Preventative Maintenance inspections, to remote DAS equipment and host related equipment. Various computer related administrative tasks, i.e. uploading photos and documents, using GUI pages along with many web-based tools. Safe work practices must be applied to the completion of all work related tasks, along with integrity, quality and attention to details.

Essential Job Functions

  • Perform all activities in a manner to ensure the safety of yourself, your team, your customers and the public.

  • Respond to all network outages, impairments and emergencies in the DAS network.

  • Complete all annual preventative maintenance inspections thoroughly and accurately, to Crown standards.

  • Operation and understanding of RF and fiber related test equipment, such as PIM analyzer, Antenna analyzer, RF power meter, Spectrum analyzer, Signal generator, OTDR, Fusion splicer, Optic power meter, DMM.

  • Operate PC or similar devices to gain access to DAS network and complete assigned administrative tasks.

  • Work efficiently and effectively with cross functional departments and peers.


  • High School Degree or equivalent required

  • Associates degree, two-year technical degree or equivalent military/special electronics training experience strongly preferred

  • Possess a valid state driver’s license with a non-negligent driving record

Experience/Minimum Requirements

  • Two (2) or more years of experience in one or more of the following fields: wireless communications, two-way radio, microwave, outside plant fiber optic installations, repair, testing and troubleshooting.

Other Skills/Abilities

  • Knowledge of radio transmitters, receivers, antennas, electronic theory, fiber optic theory

  • Ability to safely drive and operate a DOT compliant boom truck, in the public right of way

  • Ability to work independently with minimal guidance, while managing time for maximum efficiency

  • DOT Certification

  • OSHA Certifications

  • Fiber Optic Certifications

  • PIM or Antenna analyzer certifications

  • BTS equipment certifications

Organizational Relationship

Reports to: Network Operations Supervisor

Title(s) of direct reports (if applicable): N/A

Working Conditions: Works in the Public right of way, exposure to extreme weather, radio frequency, general public. Physical demands of lifting up to 75 pounds, stooping, and climbing ladders. Available to work after hours projects, weekends, Holidays and On-Call Duty as conditions require. May be required to travel and be away from home location, for extended periods of time.

Crown Castle is an Equal Opportunity Employer.

Posting Location: WA - Seattle

# of openings: 1